Ordering Info

/Ordering Info
Ordering Info 2018-03-21T20:08:20+00:00

Thank you for choosing YourSaltLamps.com, America’s Himalayan Salt Lamp Supersite, as your trusted source for the largest selection of the very best in Himalayan Salt Lamps and all related Himalayan Salt products.

Click the SHOP icon in the top navigation bar to browse our extensive selection of Himalayan Salt products for healthy living by category.

Placing an order on our site is easy. There are two options customers can choose from:

ONLINE

The fastest (and simplest) option, is to place your order directly on our website. We use 100% secure and convenient PayPal to process all orders at YourSaltLamps.com. Please note: You DO NOT need a PayPal account to place an order. You can check out using any major credit card (Visa, MasterCard, American Express or Discover). Once you’ve added all of the items you wish to purchase to the Shopping Cart, simply follow the prompts to enter your Billing and Shipping details, and hit the Checkout button. You will be directed to PayPal’s secure processing website where you will choose your method of payment, enter your information, and you’re done! We’ll take care of the rest.

We’ve migrated everything over to PayPal for processing our credit card transactions, because their rates and fees have thus far proven to be much more reasonable for small businesses like ours. PayPal also has a stellar reputation, and customers can rest assured that all of their personal information will remain 100% secure and safe in their hands.

EMAIL INVOICE

As an alternate option, we can directly email you an invoice for the order you wish to place. If you need to place an order this way, please email us at Marketing@YourSaltLamps.com, and be sure to include your Full Name, Email Address, and the items you wish to purchase (with quantities for each). We will draft an invoice and email it to you. You can submit payment using any major credit card or PayPal, the same as ordering on our website. Just click the “Pay Now” button in the email you receive from us and enter your Billing and Shipping details.

Please note: The email invoice method requires more work on our end, and the order is still processed through the same Paypal system as if you ordered directly on our website. Online ordering at YourSaltLamps.com will always be the fastest way to go.

POLICY CHANGE

As of March 1, 2018, we can no longer process telephone orders as we once did. We apologize for any inconvenience to our customers, but it simply could not be avoided. The credit card processing companies we were using previously were charging a fortune in direct fees and hidden fees that our business could not sustain. In switching over to PayPal, we lost the ability to process phone orders ourselves when customers call to place an order through our 800 number. However, our phone lines will always remain open to answer any and all customer service inquiries you may have. We understand completely that everyone may not be computer savvy, and we are more than happy to walk you through the online ordering process if you need assistance at any stage.

As always, please email us at Marketing@YourSaltLamps.com, or call us at 800-797-5694 with any questions. Customer service is our #1 priority, and we look forward to continuing to provide you with a great Himalayan Salt Lamp shopping experience!

Shipping Policy

Customer Satisfaction Policy